We Make Compliance Work
Outsource Compliance BPO has transformed complex regulatory requirements into practical, affordable solutions for financial institutions across the Asia-Pacific region.
Now, as Australia's AML/CTF Tranche 2 reforms extend to thousands of new businesses, we're bringing our proven approach to legal firms, accounting practices, real estate agencies, and other newly regulated sectors.
Our Approach
We break down complex compliance requirements into clear, actionable processes that integrate seamlessly with your business operations. By focusing on practical implementation rather than theoretical complexity, we deliver compliance solutions that protect your business without disrupting your core activities.
Our clients appreciate our ability to translate regulatory jargon into straightforward steps that anyone in their organisation can understand and implement. This approach allows you to achieve compliance without becoming compliance experts yourselves.
20 Years of Proven Expertise
Our two decades in financial compliance and offshore operations provide you with:
- Tested Methodologies: Refined compliance processes that have withstood regulatory scrutiny for twenty years
- Practical Knowledge: Real-world understanding of how compliance works in daily operations
- Efficiency Expertise: Time-tested approaches to delivering compliance without unnecessary costs
- Risk Management Experience: Deep understanding of financial crime risks and mitigation strategies
Our leadership team combines over 50 years of collective experience in banking, financial services, compliance, and offshore operations management. Through our offshore delivery model, we've helped institutions ranging from global banks to regional credit unions implement effective compliance programs.
Our Expert Leadership Team
Our leadership combines extensive experience in banking, financial services, compliance, and regulatory affairs across the Asia-Pacific region:
Ram Sivabalan
Asia Compliance & Risk Management LeadRam brings over 15 years of senior compliance experience across major financial institutions, having served as Regional Chief Compliance Officer and Head of Asia Compliance at MUFG Bank. His expertise spans:
- AML/CTF program development and implementation
- Regulatory affairs and cross-border compliance
- Financial crime prevention across APAC markets
Jasbinder Kaur Neela
Legal & Compliance DirectorJasbinder is a qualified lawyer and certified Anti-Money Laundering specialist with extensive experience at global financial institutions including Crédit Agricole CIB and Société Générale. Her expertise includes:
- Customer due diligence and enhanced verification procedures
- Transaction monitoring and suspicious activity reporting
- Export controls and sanctions compliance
Our leadership team's deep regulatory knowledge ensures your compliance program is developed and maintained to the highest standards, fully aligned with AUSTRAC's expectations.
Ready to start your compliance journey? Contact us today for a free consultation.
Why Businesses Choose Us
Reasonable Pricing Without Compromise
We deliver professional compliance services at 40-60% less than typical in-house implementation costs. This isn't achieved by cutting corners – it's the result of:
- Purpose-built offshore operations in the Philippines optimized for compliance processing
- Standardized workflows that maximize efficiency while maintaining quality
- Economies of scale from serving multiple clients with similar needs
- Lower operating costs in our offshore locations
Our pricing is transparent, predictable, and designed to make compliance accessible to businesses of all sizes – from sole practitioners to large professional firms.
Remarkably Easy to Work With
We've eliminated the complexity typically associated with both compliance and outsourcing:
- Clear Communication: Our team speaks your language, both literally and in business terms
- Straightforward Implementation: Simple onboarding process with minimal disruption to your operations
- Responsive Support: Australian-based client managers who understand your business and regulatory environment
- Flexible Engagement: Compliance solutions that adapt to your specific needs and grow with your business
- Minimal Management Overhead: Simple reporting and governance that doesn't create additional work
Proven Offshore Operations
Our Philippine operations center provides the ideal balance of quality, security, and cost-effectiveness:
- Established Infrastructure: Purpose-built facilities with enterprise-grade security and technology
- Specialized Teams: Dedicated compliance professionals with extensive training in Australian regulations
- Quality Assurance: Multi-layered review processes that ensure accuracy and consistency
- Operational Resilience: Business continuity measures that ensure uninterrupted service
- Cultural Alignment: Team members who understand Australian business practices and expectations
Our Commitment
We understand that compliance isn't your core business – and it shouldn't have to be. Our commitment is to provide practical, affordable compliance solutions that:
- Satisfy regulatory requirements without excessive complexity
- Integrate smoothly with your existing business processes
- Allow you to maintain focus on serving your clients and growing your business
- Provide peace of mind at a reasonable cost
Let us handle the compliance, so you can focus on what you do best.